Retail Store Performance Director

2 weeks ago

Singapore beBeeLeader Full time $60,000 - $80,000

Job Overview

The Retail Team Leader is a pivotal role within the store, driving sales and achieving key performance indicators (KPIs). This position plays a crucial part in ensuring the success of the store.

Key Responsibilities
  • Meet and exceed store sales targets and KPIs through effective leadership and teamwork.
  • Leverage exceptional customer service skills to drive sales and build customer loyalty.
  • Collaborate with the Store Manager to develop strategic plans for boosting sales and improving overall store performance.
  • Maintain open lines of communication with team members, providing constructive feedback on performance and sales trends.
  • Ensure that best-selling products are prominently displayed and easily accessible to customers.
  • Contribute to a clean and organized store environment by managing stock levels, conducting regular inventory checks, and adhering to company standards.
  • Develop visually appealing displays and maintain adherence to merchandising guidelines.
  • Promote loss prevention practices and promptly report any incidents.
  • Efficiently process transactions and manage daily closing tasks.
  • Support store operations and oversee team performance to drive business growth.
  • Evaluate team performance regularly and provide actionable feedback to support growth and development.
  • Foster a positive and productive team environment by developing and motivating team members to deliver outstanding customer experiences and sales results.
  • Set a high standard for customer service and sales techniques, showcasing excellence in behavior and encouraging others to follow suit.
  • Provide training and guidance to support team development and advancement opportunities.

This is a challenging yet rewarding role that requires strong leadership skills, a passion for delivering excellent customer experiences, and a commitment to driving sales growth.

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