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Patient Care Coordinator

3 weeks ago


Singapore beBeePatientCare Full time $40,000 - $60,000

Job Title: Patient Care Coordinator

We are seeking a skilled and compassionate Patient Care Coordinator to support our Medical Social Workers in administrative and clinical duties. This role offers the opportunity to enhance patient care and services, while fostering strong relationships with patients and families.

Key Responsibilities:
  • Administer social services to patients and their families, while carrying out various administrative tasks, such as managing patient records and data.
  • Liaise with external agencies and internal teams to facilitate pre-admission processes and ensure seamless service delivery.
  • Provide financial guidance to patients and their families on available assistance schemes, promoting financial stability and independence.
  • Collaborate with the Medical Social Worker in casework management of patients, ensuring comprehensive and coordinated care.
  • Support the management of referrals, service enquiries, and charges related to patients' care, maintaining accurate records and confidentiality.
Requirements:
  • Minimum 2 years of relevant healthcare experience or equivalent qualifications, demonstrating expertise in patient care and administration.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, for efficient communication and record-keeping.
  • Strong communication, interpersonal, and empathy skills, with the ability to work effectively with diverse stakeholders, including patients, families, and healthcare professionals.
  • Bilingualism is considered an advantage, enabling effective communication with patients and families from diverse linguistic backgrounds.
  • A good team player with attention to detail, able to work independently and under pressure, prioritizing tasks and managing time efficiently.