Senior IT Operations Specialist
1 week ago
Company Overview:
TWG TEA COMPANY PTE. LTD. is a leading tea company seeking an experienced IT operations specialist to join our team.
Salary:
The estimated salary for this position is between $50,000 to $70,000 per annum, depending on experience.
Job Description:
As a Senior IT Operations Specialist, you will be responsible for providing day-to-day IT support to end-users on various applications within the group, including ERP, POS, and website systems. You will work closely with marketing, finance, and operations teams to update Point-of-Sales master data and configurations. Additionally, you will assist in documenting process flows, test case scenarios, and training guides.
Responsibilities:
- Provide IT helpdesk support to end-users on all applications within the group.
- Work with cross-functional teams to perform updates to Point-of-Sales master data and configurations.
- Assist in documenting process flows, test case scenarios, and training guides.
- Liaise with HQ IT for all group initiatives, protocols, and systems implementation.
- Support and manage store opening projects across multiple regions.
Requirements:
- Degree or Diploma in Computer Science or related studies with 1-3 years of working experience.
- Must have working experience in at least one POS and/or ERP system.
- Good Excel formula skills and basic SQL query skills are required.
- A positive attitude, team-player mindset, good communication skills, and problem-solving skills are essential.
- Team player who can work independently and execute work-related jobs effectively.
- Experience working in Retail and/or F&B industry is an added advantage.
- Occasional travelling may be required.
Benefits:
The successful candidate will receive a competitive salary, opportunities for professional growth and development, and a dynamic work environment.
How to Apply:
Please submit your resume with a detailed explanation of your reasons for leaving your current role, last drawn salary, expected salary, and date of availability.
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