Operational Excellence Manager for Social Services

5 days ago


Singapore Society of Sheng Hong Welfare Services Full time

About Society of Sheng Hong Welfare Services

Society of Sheng Hong Welfare Services is a renowned organization dedicated to providing exceptional social services to the community.

Job Summary

We are seeking an experienced Operational Excellence Manager to join our team. This role will oversee the efficient management of office operations, ensuring seamless communication and collaboration with internal and external stakeholders.

Key Responsibilities

  • Reporting and Data Management: Generate accurate and comprehensive reports for internal and external stakeholders, utilizing data analytics to drive informed decision-making.
  • Donation Management: Effectively manage and distribute donations to both internal and external parties, maintaining transparency and accountability.
  • Reception and Correspondence: Provide exceptional customer service by handling reception duties, attending to clients, and managing correspondence in a timely and professional manner.
  • Relationship Building: Develop and maintain strong relationships with external stakeholders, including agencies and community partners, through regular meetings and effective communication.
  • Office Operations: Oversee the smooth operation of the office, including procurement of equipment, maintenance of meeting rooms, and responsible use of electronic devices.
  • Special Projects: Lead special projects and initiatives, driving innovation and improvement within the organization.

Requirements and Qualifications

  • Education: Minimum GCE O level or a Diploma in any discipline.
  • Experience: Minimum 2 years of relevant social service experience, demonstrating expertise in multitasking, prioritization, and organizational skills.
  • Skills: Excellent MS Office skills, high verbal and written communication skills, discretion, confidentiality, and exemplary planning and time management skills.

Benefits and Compensation

The successful candidate can expect a competitive salary range between $55,000 - $70,000 per annum, reflecting the value of their skills and experience. Additionally, we offer a comprehensive benefits package, including opportunities for growth and development within the organization.



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