Enterprise Support Professional

2 weeks ago

Singapore beBeeSpecialist Full time $60,000 - $85,000
Job Title: Channel Operations Specialist

Tenable is the Exposure Management company. Our global employees support a large number of top organizations around the globe. We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves.

We are looking for a member of the Sales Operations team who will provide back office support to Tenable's worldwide sales team. You will need a customer centric attitude, and the ability to work collaboratively in a fast moving environment.

Your primary objective is to ensure that all sales and channel professionals have 360 degree back office support, allowing them to focus on customer success.
You will be reviewing bookings, generating quotes, and responding to channel requests, to support a large and growing sales team.

About This Role:
  • Become an expert on Tenable's business systems to effectively support sales' use of these essential systems
  • Develop in-depth knowledge of Tenable's licensing model, and pricing, to provide quoting support to our worldwide sales teams
  • Participate in responding to requests from sales reps and channel managers
  • Review and approve bookings submitted by sales' teams
  • Work across functional areas such as product management, finance, and product marketing to enable revenue, and serve both internal stakeholders and customers alike
Requirements:
  • Background in Enterprise Software
  • Experience using CRM platform
  • Experience using CPQ
  • Experience using Netsuite
  • Experience with licensing / entitlement management
  • Strong communication skills, both written and verbal
  • Hyper attention to detail
  • Effective at time management and prioritization
  • Ability to work in a high volume, fast-paced environment

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