Restaurant Service Manager
1 week ago
We are seeking an experienced Restaurant Service Manager to join our team at The Coconut Club Pte. Ltd.
About the RoleThis is a unique opportunity to lead our service operations and be directly responsible for ensuring that our guests leave happy and satisfied with their experience at our restaurants.
The successful candidate will have excellent leadership skills, be able to build and maintain strong relationships with guests, and possess extensive product knowledge to upsell our products effectively.
You will also be responsible for maintaining guest satisfaction levels, improving procedures and systems, and conducting basic training to ensure that SOPs are adhered to.
Key Responsibilities:- Lead service operations to deliver exceptional guest experiences
- Become a subject matter expert in our menu and services
- Maintain high standards of customer satisfaction
- Develop and implement procedures to improve efficiency and effectiveness
- Conduct basic training and ensure adherence to SOPs
We believe in taking care of our people, so they can take care of others. Our benefits package includes:
- A competitive salary of SGD 45,000 - 60,000 per annum
- TLBG Partnership Programme (a monthly sales incentive)
- Medical and insurance coverage
- Employee dining discounts across our venues
- Celebrations for each individual's key milestones
- One month sabbaticals for long-service individuals
We value hardworking individuals who go above and beyond to make someone else's day. If you are passionate about delivering exceptional guest experiences and building lasting relationships, we encourage you to apply for this role.
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