Manor Culturist

1 week ago

Singapore beBeeHospitality Full time $4,000 - $6,000
Personalized Service Associate

The ideal candidate will possess excellent communication skills and a genuine passion for delivering exceptional service to guests. They will be responsible for ensuring a seamless stay experience, from coordinating arrivals and departures to arranging special requests.

  • Coordinate guest arrivals and departures, including luggage, and facilitate check-in/check-out processes
  • Provide personalized assistance and recommendations to guests throughout their stay, including dining reservations, transportation arrangements and activities booking
  • Anticipate and fulfill guest needs and preferences, ensuring their comfort and satisfaction at all times
  • Maintain communication with guests before, during and after their stay to address any requests or concerns
  • Collaborate with housekeeping and maintenance teams to ensure manors are clean, well-maintained and stocked with amenities
  • Handle special requests and arrangements for guests, including in-manor dining, chef services and special occasions etc
  • Ensure compliance with safety and security protocols
  • Provide feedback and insights to management to enhance guest experiences and improve service standards
  • All other related duties when manors are not sold
Talent Profile
  • Diploma in Hospitality related courses and above
  • Experience in butler role in luxury hotels/resorts
  • Exceptional customer service skills with a focus on personalized attention
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of local attractions, dining options and activities preferred
  • Having a driving license is an advantage

Key Skills: Customer Service, Multitasking, Housekeeping, Interpersonal, Arranging, Compliance, Driving License, Transportation, Hospitality

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