Event Sales and Marketing Manager
1 month ago
Position Overview
The Event Sales and Marketing Manager is responsible for handling events and customer service, bookings of all types of catering business from various sources of leads and administration. He/She is the point of contact for all center users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.
The Role
Key responsibilities include developing sales strategies, proposing sales channels and network expansion plans, reviewing sales performance and evaluating effectiveness of sales strategies to improve sales, managing sales channels to optimize sales and participating in industry events, trade exhibitions and sales trips for networking and lead generation.
Key Accountabilities
- Conduct hotel inspections for clients
- Conduct negotiation of sales contracts
- Develop consultative selling and upselling strategies to maximise event space
- Prepare and present sales proposals and quotations
- Prepare Banquet Event Order (BEO) accurately and distributed in a timely manner to all departments
- Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner
Talent Profile
- Diploma in Hospitality Management
- Minimum of 3 years' experience working in the same capacity for an upscale hotel
- Knowledge in Microsoft Office including words, excel, power point
- Knowledge in Opera Sales & Catering
- Basic knowledge of AV equipment
- Knowledge of food and beverage menus, food preparation and presentation
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