Front Desk Officer

4 days ago


Singapore XPREMIUM BEV PTE. LTD. Full time
Job Title:

Front Desk Officer - Customer Service Expert

About the Role:

We are seeking an experienced Front Desk Officer to join our team at XPREMIUM BEV PTE. LTD.

Job Description:

The successful candidate will be responsible for handling phone calls, answering general enquiries, and providing exceptional customer service.

  • Greet and check in customers, ensuring a warm and welcoming experience.
  • Manage the Sales Executive turn system, ensuring seamless communication between teams.
  • Maintain the showroom's tidiness and orderliness, creating an inviting atmosphere for customers.
  • E nsure display cars (interior and exterior) are in excellent condition, showcasing our premium products.
  • Provide refreshments to customers, demonstrating our commitment to their comfort and satisfaction.
  • Perform general ad-hoc admin duties as assigned by management.
Requirements:

To succeed in this role, you will need:

  • Experience as a Receptionist or in a customer-facing role.
  • A high level of customer orientation, with excellent service attitude.
  • Strong communication and social skills, enabling effective interaction with customers and colleagues.
  • Hardworking, extroverted, people-focused, and enthusiastic approach to work.
  • Basic MS Office and data entry skills, with ability to learn new software.
  • Ability to commit to weekend and Public Holiday shifts.
  • Willingsness to work in out-of-office locations when required.
Salary Information:

The estimated salary range for this role is SGD $30,000 - $40,000 per annum, depending on qualifications and experience.


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