Clinical Support Professional
1 week ago
We are seeking a highly organized and detail-oriented Clinical Support Professional to join our team at RECRUIT EXPRESS PTE LTD. This is a 3-month temporary role that will provide valuable experience in a fast-paced clinical environment.
About the RoleThis Clinical Support Professional position involves providing administrative support to our healthcare team, including patient registration, chaperoning in consultation rooms, scheduling appointments, and collecting payments.
Key Responsibilities:
- Patient Registration: Accurately register patients and update their records in a timely manner.
- Chaperoning: Assist healthcare professionals during consultations by maintaining confidentiality and ensuring a comfortable environment for patients.
- Scheduling Appointments: Coordinate appointments with healthcare professionals and ensure seamless communication between teams.
- Cash Handling: Collect payments from patients and manage cash handling procedures according to company policies.
To be successful in this role, you must possess excellent customer service skills, strong communication abilities, and attention to detail. A minimum of N/O/A levels or diploma in any course is required, and commitment to at least 3 months is essential.
Desirable Skills and Qualifications:
- Customer Experience: Provide exceptional customer service, ensuring patients feel valued and supported throughout their experience.
- Administrative Work: Demonstrate proficiency in administrative tasks, such as data entry, filing, and record-keeping.
- Interpersonal Skills: Build strong relationships with healthcare professionals, patients, and colleagues, fostering a collaborative and respectful work environment.
- Communication Skills: Effectively communicate with patients, staff, and external partners, both verbally and in writing.
In addition to gaining valuable experience, you will have opportunities for professional growth and development within our dynamic organization.
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