Luxury Retail Sales Professional
2 weeks ago
We are seeking a highly motivated and customer-focused Luxury Retail Sales Professional to join our team at Van Cleef & Arpels.
About the RoleThis is a full-time position responsible for developing a network and loyal clientele within the luxury retail industry. The successful candidate will attend social functions, generate new business, and provide exceptional customer service while following all implemented Maison policies and procedures.
Key Responsibilities:- Develop a strong network and build loyal relationships with clients.
- Attend community events, in-boutique events, and utilize social media to generate new business opportunities.
- Responsible for CRM initiatives, including client data capture, communication on novelties and events, gifting campaigns, and clienteling reporting.
- Assist in display setup, product storage, and evening breakdown.
- Provide excellent customer service, following up on after-sales service and ensuring customer satisfaction.
- Maintain the aesthetic quality of the boutique and share knowledge of Van Cleef & Arpels history, quality standards, and collection information with clients.
- Demonstrate dynamic, flexible, communicative, and attentive qualities.
- Show sensitivity to jewelry, the universe of the House, and artistic craftsmanship.
- Be comfortable working in a fast-paced retail environment with an international clientele.
- Prioritize team collaboration and customer satisfaction.
- Fluency in English is required.
The successful candidate will enjoy a competitive salary ($65,000 - $75,000 per year) and a comprehensive benefits package, including opportunities for professional growth and development within the company.
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