Store Leadership Position
1 month ago
Job Summary:
We are seeking a highly skilled Store Manager to lead our retail stores and drive sales and profitability. The ideal candidate will have a strong understanding of the consumer/shopper and be able to execute effective and efficient store processes.
Key Responsibilities:
- Take ownership of store performance and allocate resources to drive profitability
- Understand Retail KPIs and create action plans to affect commercial outcomes
- Lead conversations with the Retail Back Office team around Category layout and the Shopping journey
- Stay on top of Consumer Insights and provide feedback to the Retail Back Office team
- Lead the team's adherence to and implementation of the House of Retail standards and procedures
- Monitor customer satisfaction and feedback to drive continuous improvement in service standards
- Lead all People Discipline matters and ensure compliance to company policy
- Lead all People Development matters, specifically Performance Reviews, Talent Development, and Recruitment/Hiring/On-boarding
Key Relationships:
- Retail Store
- Retail RBO
- Brand Marketing
- Product
- Warehouse
- Analyst & Retail Finance
Requirements:
- Minimum 3 years work experience in a sports/fashion industry and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
- Good communication skills, fashion sense and awareness of trends
- Basic IT skills in Outlook, Excel, PowerPoint
- Good written and spoken English
- Relevant educational background
Our Culture:
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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