Dining Experience Director

1 day ago


Singapore LUCKY CAFES PTE. LTD. Full time
Job Description

We are seeking a highly organized and experienced Dining Experience Director to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience.

Key Responsibilities:
  • Team Leadership
  • Recruit, train, and supervise a team of servers, Waitress, and other front-of-house staff.
  • Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
  • Foster a positive and collaborative work environment that promotes teamwork and employee morale.
  • Customer Experience Management
  • Develop and implement strategies to enhance the overall dining experience for guests.
  • Monitor customer feedback and implement improvements based on suggestions and complaints.
  • Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.
  • Operational Efficiency
  • Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
  • Coordinate with kitchen staff to ensure timely and accurate food delivery.
  • Manage reservations and seating arrangements to optimize dining room capacity and flow.
  • Quality Control
  • Ensure that food and beverages meet quality standards and are presented according to company guidelines.
  • Conduct regular inspections of service areas to maintain cleanliness and organization.
  • Monitor compliance with health and safety regulations and take corrective action as necessary.
  • Inventory and Supplies Management
  • Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
  • Place orders for supplies as needed and ensure proper stock rotation.
  • Monitor and control costs related to customer service operations.

Estimated Salary: $55,000 - $65,000 per annum, depending on qualifications and experience.

This role is ideal for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer experiences.



  • Singapore CRYSTAL JADE FINE DINING PTE. LTD. Full time

    About UsCRYSTAL JADE FINE DINING PTE. LTD. is a renowned dining establishment committed to delivering exceptional culinary experiences.Job OverviewWe are seeking an experienced and skilled Executive Fine Dining Operations Director to lead our team in providing outstanding service and fine dining experiences.Key ResponsibilitiesDevelop and implement...


  • Singapore GENTLE DINING PTE. LTD. Full time

    About GENTLE DINING PTE. LTD.Gentle Dining Pte. Ltd. is a renowned culinary institution dedicated to providing exceptional dining experiences. Our commitment to excellence extends beyond the plate, as we strive to create an environment where our team members can thrive and grow.SalaryThe estimated salary for this position is SGD $120,000 - $180,000 per...


  • Singapore Capella Singapore Full time

    About Capella SingaporeCapella Singapore is a world-renowned luxury hotel that offers an exceptional in-room dining experience. We are seeking a skilled and experienced Luxury In-Room Dining Director to lead our team and deliver unparalleled service to our guests.Estimated Salary: SGD 120,000 - SGD 180,000 per annumJob Description:The Luxury In-Room Dining...


  • Singapore DOMO DINING PTE. LTD. Full time

    Company OverviewDOMO DINING PTE. LTD. is a renowned dining establishment dedicated to providing exceptional service and memorable experiences for our discerning clientele.Salary and BenefitsWe offer a competitive salary of SGD 4,200 per month, plus benefits including uniform allowance and opportunities for career growth and development.Job DescriptionIn this...


  • Singapore DOMO DINING PTE. LTD. Full time

    We are seeking a skilled and friendly Dining Service Professional to join our team at DOMO DINING PTE. LTD.Job OverviewAs a key member of our dining service team, you will play a vital role in delivering exceptional customer experiences by providing top-notch food and beverage service.Key Responsibilities:To provide professional and attentive service to...


  • Singapore DOMO DINING PTE. LTD. Full time

    Job OverviewThe successful candidate will be responsible for overseeing the daily operations of DOMO DINING PTE. LTD., ensuring exceptional service and culinary standards are maintained across all aspects of the business.About DOMO DINING PTE. LTD.DOMO DINING PTE. LTD. is a leading dining establishment dedicated to providing an unparalleled experience for...


  • Singapore DOMO DINING PTE. LTD. Full time

    Company Overview:Domo Dining Pte. Ltd. is a leading culinary establishment dedicated to providing exceptional dining experiences.Job Summary:We are seeking a highly skilled and experienced Senior Culinary Director to lead our kitchen team and drive culinary excellence.About the Role:The Senior Culinary Director will be responsible for managing the day-to-day...


  • Singapore TONG LE PRIVATE DINING PTE. LTD. Full time

    About TONG LE PRIVATE DINING PTE. LTD.We are a private dining company seeking an experienced Restaurant Operations Manager to join our team. In this role, you will be responsible for ensuring the smooth running of restaurant operations and maintaining the highest standard of service.Job OverviewThis is a managerial position that requires strong leadership...


  • Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    Company OverviewNEXTBEAT SINGAPORE PTE. LTD.We are seeking a highly skilled and experienced Executive Dining Service Director to join our team in Singapore.Salary$60,000 - $80,000 per annum, depending on experience.Job DescriptionThe Executive Dining Service Director will be responsible for overseeing the fine dining service operations at NEXTBEAT SINGAPORE...


  • Singapore Capella Singapore Full time

    **Job Overview:**We are seeking a highly skilled Dining Service Director to lead our food and beverage team at Capella Singapore. This is a fantastic opportunity for an experienced professional to take charge of providing exceptional dining experiences to our guests.**Key Responsibilities:Supervise and coordinate the daily operations of our dining outlets,...


  • Singapore LATIDO PRIVATE LIMITED Full time

    We are seeking a highly skilled Dining Experience Ambassador to join our team at LATIDO PRIVATE LIMITED. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences in a fast-paced dining environment.Job Description:The Dining Experience Ambassador is the first point of contact for guests and is responsible...


  • Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    We are seeking a professional Dining Experience Ambassador to enhance our guests' dining experience at NEXTBEAT SINGAPORE PTE. LTD.Job OverviewThis role involves providing exceptional service, knowledge of Japanese-Italian fusion cuisine, and maintaining a clean and organized dining area. The ideal candidate will have strong communication skills, be able...


  • Singapore 57 EMPLOYMENT AGENCY PTE. LTD. Full time

    Job Title: Dining Experience SpecialistWe are seeking a Dining Experience Specialist to join our team at 57 Employment Agency PTE. LTD.About the Role:As a Dining Experience Specialist, you will play a vital role in providing exceptional customer service and ensuring that our clients' dining experience is nothing short of outstanding. Your responsibilities...


  • Singapore ESORA PTE. LTD. Full time

    Role OverviewWe are seeking a highly skilled Dining Experience Specialist to join our team at Esora Pte. Ltd., a one Michelin starred, Japanese Kappo fine dining restaurant.


  • Singapore INITIA INTERNATIONAL PTE. LTD. Full time

    About INITIA INTERNATIONAL PTE. LTD.INITIA INTERNATIONAL PTE. LTD. is a reputable organization that offers an excellent opportunity for individuals to grow their careers in the hospitality industry.Job Title: Dining Experience ManagerEstimated Salary: $45,000 - $65,000 per annumJob DescriptionThe Dining Experience Manager plays a pivotal role in ensuring...


  • Singapore TASTER FOOD PTE. LTD. Full time

    TASTER FOOD PTE. LTD. Job OpportunityJob Title: Dining Experience CoordinatorEstimated Salary:$45,000 - $65,000 per annumCompany OverviewWe are a leading food and beverage company dedicated to providing exceptional dining experiences for our customers.Job DescriptionThe Dining Experience Coordinator will lead the operation team in frontline to provide each...


  • Singapore SPACE TPC PTE. LTD. Full time

    Job DescriptionWe are seeking a charismatic individual to join our team as a Dining Experience Ambassador. About the Role:This is an exciting opportunity for a service-driven professional to elevate the dining experiences of our guests at BYD by 1826.Duties and Responsibilities:Provide exceptional customer service throughout the guest's dining journey,...


  • Singapore JR F&B CONCEPTS PTE. LTD. Full time

    Job TitleDining Experience AmbassadorAbout the RoleWe are seeking a highly motivated and customer-focused Dining Experience Ambassador to join our JR F&B Concepts PTE. LTD. team. As a key member of our service crew, you will play a vital role in ensuring that every guest has an exceptional dining experience.ResponsibilitiesProvide Excellent Customer Service:...


  • Singapore ODETTE RESTAURANT PTE. LTD. Full time

    Odette Restaurant Pte. Ltd., a three Michelin-starred fine dining restaurant in the heart of Singapore, is seeking an exceptional individual to join our team as a Dining Experience Ambassador.About UsWe are part of The Lo and Behold Group, a hospitality company renowned for its ability to create timeless destinations and thought-leading experiences. Our...


  • Singapore ODETTE RESTAURANT PTE. LTD. Full time

    Embark on a rewarding career at Odette Restaurant PTE LTD as a Dining Experience Manager. This esteemed three Michelin-starred fine dining restaurant in the heart of Singapore is renowned for its modern French cuisine, exceptional service, and sophisticated ambiance.The successful candidate will have the unique opportunity to make a direct impact on guest...