Healthcare Service Professional

7 days ago

Singapore beBeeRepresentative Full time $3,000 - $4,500

**Healthcare Service Representative Job Overview**

This role involves handling incoming appointment and enquiry calls with professionalism.

You will provide accurate information on services, consultation fees, and medical packages. Additionally, you will offer one-stop assistance and direct patients to appropriate services when needed.

As a representative, you will also address and resolve patient feedback and service-related issues. You will liaise with internal departments to ensure smooth coordination and service excellence.

Furthermore, you will support Call Centre operations and assist in maintaining service standards.

In order to excel in this role, you will need to have strong communication skills and the ability to work well under pressure.

The ideal candidate will have strong customer service skills and possess a keen interest in delivering high-quality care.

**Key Responsibilities:**

  • Handling incoming calls professionally
  • Providing accurate information on services and fees
  • Offering one-stop assistance and directing patients to appropriate services
  • Addressing and resolving patient feedback and service-related issues

**Required Skills and Qualifications:**

  • Strong communication skills
  • Ability to work well under pressure
  • Customer service skills

**Benefits of Working with Us:**

  • Opportunity to gain experience in the healthcare industry
  • Chance to develop strong communication and customer service skills

**What We Offer:**

  • A supportive and dynamic work environment
  • Ongoing training and development opportunities

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