Family Support Coordinator

3 days ago

Singapore Life Community Services Society Full time
Role Overview

We are seeking a dedicated and compassionate Family Support Coordinator to join our team at Life Community Services Society. As a key member of our MightyKids, Families & Community (MKFC) team, you will play a vital role in supporting the well-being of children, youth, and their families.

About Us
Life Community Services Society is a mid-sized social service agency committed to empowering children and families through care and mentoring. Our vision is to bring out the best in every child by providing holistic support and resources.

Job Summary
The successful candidate will be responsible for coordinating case management services, conducting home visits, and facilitating program activities to promote the physical, emotional, and social development of children and youth. You will work closely with our Centre Manager to ensure the smooth operation of daily activities and maintain good relationships with parents, caregivers, and other stakeholders.

Key Responsibilities
  • Casework management to support the children, youth, and caregivers, including intake and referral, client engagement, needs and risk assessment, goal setting, intervention planning, and regular reviews.
  • Maintain good, timely, and updated records of all program activities, such as case notes, report-writing, attendance registers, and event records.
  • Work in a team to support the smooth running of daily operations during MKFC centre's operating hours, such as regular engagement of children and youth who visit the MKFC activity centre.
  • Manage engagement with parents and caregivers, including conducting home visits, intake assessments, and regular communication through phone calls and instant messaging.
  • Collaborate with other stakeholders to provide holistic support to the children and families, involving leading case conferences with school partners or other social service agencies.
  • Conduct group work and facilitate the running of program activities for the children and youth to support their holistic development.
  • Manage program volunteers through active engagement and coordination.
  • Assist in analyzing trends and needs of the community and target clients.
  • Support the maintenance of the MKFC activity centre through regular cleaning and upkeep of centre space when necessary.

Requirements
  • Diploma/Degree in Social Work/Psychology/Counselling or related discipline.
  • At least 3 years of working experience in Social Service Agencies, especially children and youth work will be an added advantage.
  • Confident in building relationships with children and youth.
  • Able to collaborate with caregivers, volunteers, and other stakeholders such as school and community partners.
  • Strong team player with good interpersonal and communication skills.
  • Teachable heart and willing to embrace new learning opportunities.
  • Must have the flexibility to work on Saturday mornings and weekday evenings (as needed).

Compensation
The salary for this position is estimated to be around $60,000 per annum, depending on qualifications and experience. Benefits include opportunities for professional growth and development, a supportive work environment, and a chance to make a meaningful difference in the lives of children and families.

This is an exciting opportunity for a motivated and compassionate individual to join our team and contribute to the well-being of our community.

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