Customer Service Associate
3 days ago
At Charming Garden (Asia Pacific) Pte. Ltd., we are seeking a highly skilled and dedicated Customer Service Associate to join our team.
About the Role
The Customer Service Associate will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded in every way possible. This includes offering a professional greeting, assisting with special requests, and coordinating table arrangements.
Responsibilities
- Provide exceptional customer service by greeting guests professionally and ensuring their needs are met.
- Assist with special requests, such as cake or flower orders, and coordinate with the management team as needed.
- Allocate and check table arrangements to ensure guest satisfaction.
- Check on guest satisfaction and attend to any comments or concerns.
Requirements
- Able to work split shifts, weekends, and public holidays.
- PC literate, well-organized, and self-motivated.
- Possess good communication and interpersonal skills.
Skills
We are looking for a candidate who possesses excellent customer service skills, including customer retention, listening skills, and ingredients knowledge. The ideal candidate should also have experience in fine dining, restaurants, and housekeeping.
Benefits
- Competitive salary of SGD 28,000 per annum.
- Opportunities for growth and development within the company.
About Us
Charming Garden (Asia Pacific) Pte. Ltd. is a reputable organization that values its employees and customers alike. We offer a dynamic work environment and opportunities for growth and development.
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