Customer Service Manager for F&B Operations

5 days ago


Singapore YANG MING SEAFOOD (VIVO) PTE. LTD. Full time

YANG MING SEAFOOD (VIVO) PTE. LTD. is seeking a highly skilled Assistant Manager to oversee the day-to-day Food and Beverage operations.

The ideal candidate will possess strong leadership qualities, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Operations Management: Supervise and manage the daily F&B operations, including meal preparation, inventory management, and cleaning of stalls and upkeep of hygiene standards.
  • Staff Management: Arrange and plan staff working schedules, ensure effective customer service, and rotate with assigned colleagues on cashiering and service tasks.
  • Inventory Control: Monitor and maintain inventory levels, handle cash deposits, and perform administrative tasks as required.
  • Quality Control: Ensure food quality standards are consistently met for dine-in, delivery, and take-away services, adhering to company guidelines.

Skill Requirements

  • Leadership: Coaching, recruiting, and developing team members to achieve operational excellence.
  • Food Safety: Maintain high standards of food safety and hygiene practices throughout the operation.
  • Customer Service: Provide exceptional customer experience, responding to feedback and complaints professionally.
  • Time Management: Work efficiently to meet deadlines, prioritize tasks, and manage multiple responsibilities simultaneously.

About YANG MING SEAFOOD (VIVO) PTE. LTD.

We offer a competitive salary package, estimated at SGD 4,500 - 6,000 per month, depending on qualifications and experience. Successful candidates can expect a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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