Semiconductor Equipment Specialist
2 weeks ago
In this challenging role, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our equipment.
- Troubleshoot complex technical issues on semiconductor equipment and systems, including computer systems, software, and networked and/or wireless systems.
- Perform installation, maintenance, repair, and upgrade works on equipment to ensure optimal performance.
- Serve as a liaison with customers on administrative and technical matters, providing timely and effective solutions to their needs.
- Coordinate logistics arrangements with customers to facilitate efficient equipment usage.
- Respond to customer complaints, provide regular update reports, and offer feedback on customer service requests.
- Monitor product performance, identify areas for improvement, and implement changes to enhance customer satisfaction.
To succeed in this role, you will require:
- A degree or diploma in Electrical or Electronic Engineering, or an equivalent qualification.
- A minimum of 1 year of relevant experience with semiconductor equipment knowledge.
This is an excellent opportunity to develop your skills and expertise in a dynamic field, working closely with customers to deliver high-quality results.
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