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Sales Associate
2 months ago
The ideal candidate will be responsible for handling customer inquiries, responding to emails and messages, and escalating leads to relevant departments for follow-up. Additionally, the person should be proficient in Microsoft Office, Microsoft Excel, and 3rd party platforms such as TikTok, Facebook, and Instagram. Key skills include ERP, selling, writing, human resources, and customer service experience.
Key Responsibilities
• Respond to customer inquiries via phone, email, and messaging platforms
• Escalate leads to relevant departments for follow-up
• Monitor and manage 3rd party platforms for business opportunities
• Maintain accurate records and reports using Microsoft Office and Excel
Requirements
• PC literate and proficient in Microsoft Office and Excel
• Experience with 3rd party platforms such as TikTok, Facebook, and Instagram
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
DIR STUDIO offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.