Skincare Expert Wanted
7 days ago
We are seeking an exceptional Beauty Specialist to join our team at EXCELLENCE A.S PTE. LTD.
About the RoleThis is a challenging and rewarding opportunity for individuals passionate about skincare and beauty to promote our products and services, provide expert advice, and deliver outstanding customer experiences.
Responsibilities- Promote company's skincare products to customers effectively, showcasing their benefits and features.
- Demonstrate professional skincare routines and techniques to customers, ensuring they receive valuable knowledge and insights.
- Educate and advise customers on skincare routines, application techniques, and beauty products, leveraging your expertise to drive sales and customer satisfaction.
- Assist customers in selecting products tailored to their skin type, tone, and concerns, providing personalized recommendations.
- Deliver exceptional customer service, handling phone and walk-in enquiries promptly and professionally.
- Build strong relationships with customers, fostering loyalty and long-term connections.
- Maintain a presentable appearance and uphold good conduct, reflecting positively on the company.
- Ensure accurate stock levels and transactions, contributing to efficient store operations.
- Support store housekeeping initiatives, maintaining a clean and organized environment.
- Prior retail sales experience is preferred, but not essential.
- You should be service-oriented, friendly, and approachable, with excellent interpersonal skills.
- A proven sales track record is desirable, demonstrating your ability to meet targets and drive results.
- A genuine passion for the skincare and beauty industry is essential, driving your enthusiasm and commitment to excellence.
- Availability to work retail hours, including shifts, weekends, and public holidays is required.
We offer comprehensive job training, professional certifications, and opportunities for career growth and development.
What We Offer- Serve customers with a smile, providing personalized attention and support.
- Nurture positive working relationships, built on trust, respect, and open communication.
- Maintain quality assurance standards, ensuring accuracy and attention to detail in all aspects of your work.
- Contribute to store housekeeping, upholding high standards of cleanliness and organization.
- Develop strong interpersonal skills, effective communication, and conflict resolution techniques.
- Cultivate customer needs, understanding their preferences and requirements.
- Drive customer-driven outcomes, prioritizing their satisfaction and loyalty.
- Provide exceptional customer care, addressing concerns and delivering solutions.
- Excel in retail sales, meeting targets and driving business growth.
- Become a positive team player, supporting colleagues and contributing to a collaborative work environment.
- Be approachable, welcoming, and inclusive, creating a warm and inviting atmosphere for customers and colleagues alike.
- Greet customers warmly, setting the tone for a positive and engaging interaction.
- Achieve KPI targets, sales targets, and other performance metrics, demonstrating your dedication and commitment to success.
- Stay target-oriented, focusing on results and continuous improvement.
- Put customer focus first, prioritizing their needs and expectations.
- Showcase your expertise in the beauty industry, staying up-to-date with trends, products, and best practices.
- Maintain a positive attitude, approaching challenges with enthusiasm and resilience.
The estimated salary for this role is $45,000 - $55,000 per annum, depending on experience and qualifications.
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