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Network Security Specialist

1 week ago


Singapore ICONZ-Webvisions Pte Ltd Full time

At ICONZ-Webvisions Pte Ltd, our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys.

We don't just dream about castles in the cloud; a dedicated team is actively creating innovative solutions that solve real problems to help entrepreneurs and corporations realize their dreams.

Our company is driven by mission and passion, we are looking for candidates that can fit into the fun start-up-like culture and grow with the company as we expand into a key regional player.

Position Overview

The position leads and takes care of network and security/firewall-related infrastructure of the company. It is part of a senior technical team that supervises the operations team and works with the sales team to ensure proper operation, support, and delivery of services to customers.

Responsibilities
  • Lead the implementation, maintenance, monitoring, security, and troubleshooting of datacenter, cloud, and firewall-related areas.
  • Ensure availability, stability, security, and compliance with the company's IT policies and standards.
  • Supervise and manage the operations team that operates a 24x7 technical support centre.
  • Oversee network and firewall-related service provisioning and decommissioning.
  • Provide network design, solution deployment, and technical documentation for various projects.
  • Be involved in service/solution delivery and management of customer contracts.
  • Handle escalations and perform investigations and troubleshooting for all reported issues.
  • Manage vendors in responsible areas.
  • Support company solution development through testing and evaluating new technologies and security solutions.
  • Assist sales in pre-sales activities for customer engagement.