IT Service Management Lead- Global Technology Infrastructure Expert

6 days ago


Singapore PINPOINT ASIA INFOTECH PTE. LTD. Full time
Job Overview

We are seeking a seasoned IT Service Management Lead to spearhead our technology infrastructure initiatives in Singapore. As a global leader in the field, we offer a unique opportunity to drive innovation and excellence.

Key Responsibilities

The successful candidate will be responsible for ensuring the effective management of desktop data assets throughout their lifecycle. This includes installations, moves, additions, and changes. They will also assist in managing the local team in receipt, configuration, installation, moving, break-fixing, and decommissioning of desktop assets, as well as inventory and stock management.

In addition, they will support and assist in the asset disposal process, coordinating with various teams as needed. The IT Service Management Lead will also manage projects related to installation, movement, addition, and changes within a building, as well as minor space reconfigurations. Furthermore, they will coordinate and provide services for the scheduled relocation of workspace contents and personal items, plan, coordinate, and execute all move-related activities, and administer construction contracts and manage assigned vendors.

Requirements

To be successful in this role, you will need a degree in Telecommunications, Electronic Communication, Information Engineering, or a related discipline. A minimum of 5 years of experience in a networking/engineering position is required. You must have a passion for researching new technology and a commitment to continuous learning. Strong analytical reasoning and problem-solving skills, ability to work independently and under pressure, excellent team player with proven leadership skills, demonstrable experience of adherence to detailed processes, strong understanding of Networks, IP addressing, and Voice Infrastructure, ability to accurately identify all types of desktop hardware, proficiency in Microsoft Office Suite and other commonly used software packages, and proficiency in written and spoken English are essential.

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