Master Mixologist and Beverage Operations Manager
12 hours ago
The SSG Hotels PTE. LTD., a luxury boutique hotel group in Singapore, is seeking an experienced Master Mixologist and Beverage Operations Manager to join our team.
**Job Description:**
We are looking for a skilled professional with extensive knowledge of beverage programs and services to oversee the daily operations of our bars and restaurants. As a key member of our management team, you will be responsible for developing and implementing effective strategies to drive sales growth, improve customer satisfaction, and maintain high standards of quality and consistency.
Key Responsibilities:
- Develop and execute plans to achieve business objectives and increase revenue through innovative beverage offerings and exceptional service.
- Maintain high levels of customer satisfaction by ensuring prompt and attentive service, responding to guest feedback, and addressing any issues promptly.
- Serve as a role model for our staff, demonstrating excellent communication, interpersonal, and leadership skills.
- Oversee the training and development of bar and restaurant staff, providing coaching, guidance, and performance feedback to ensure they meet expectations.
- Monitor inventory levels, manage stock, and maintain accurate records to minimize waste and optimize profitability.
- Collaborate with the Engineering and Housekeeping teams to ensure that all areas related to the bars and restaurants are maintained to HACCP and hygiene standards.
- Develop and implement marketing strategies to promote our beverage programs and services, including wine lists, cocktail menus, and special promotions.
- Conduct regular reviews and evaluations to identify opportunities for improvement and implement changes as needed.
Requirements:
- A minimum of 3 years of experience in a similar role or as a senior bartender/ mixologist in a luxury hotel or fine dining establishment.
- Degree in Hospitality Management, Food Science, or a related field.
- Excellent communication, interpersonal, and leadership skills.
- Proven track record of increasing revenue and improving customer satisfaction.
- Knowledge of local liquor laws and regulations.
- Ability to work in a fast-paced environment and adapt to changing situations.
Benefits:
- Competitive salary: SGD 55,000 - SGD 65,000 per annum.
- Bonus structure tied to individual and departmental performance.
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