Cortex Domain Expert

4 days ago

Singapore PALO ALTO NETWORKS (NETHERLANDS) B.V. (SINGAPORE BRANCH) Full time
Job Title: Cortex Domain Consultant

At Palo Alto Networks, we're committed to providing innovative cybersecurity solutions that protect our digital way of life. As a Cortex Domain Consultant, you'll play a critical role in helping our customers achieve their security goals.

Job Summary

We're seeking a highly skilled and experienced security professional to join our team as a Cortex Domain Consultant. In this role, you'll work closely with our customers to understand their security needs and provide expert guidance on how to implement our Cortex platform.

Key Responsibilities
  • Drive complex deals in the pre-sale stage, working closely with sales engineers and sales reps to provide technical expertise and support.
  • Present to customers as our expert at all levels in the customer hierarchy, from technician to manager, to provide technical guidance and support.
  • Support the technical field sales engineer on POCs (proof of concept) by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps.
  • Work closely with product and engineering to debug and correct challenges encountered during POCs.
  • Train field sales engineers to present new features, product roadmap, new improvements, and sprint summary.
  • Create new demo scenarios and use cases.
  • Discuss complex platform architectures with prospects.
  • Respond effectively to RFIs/RFPs while serving as the main technical point of contact.
Qualifications
  • Deep experience with security incident response, both IR tools and IR workflow process or SOC operational processes.
  • Strong technical hands-on experience (5+ years) with SIEM/EDR/SOAR.
  • Strong practical experiences with threat hunting, malware, exploits, and the ability to demonstrate simulation of cyber attacks.
  • Experience installing, configuring, and integrating a complex Security environment.
  • Experience with Security Analytics or Threat Intel is a plus.
  • Deep understanding of Unix/Linux and Windows operating systems and scripting skill in Python/JavaScript/PowerShell is an advantage.
  • Strong problem-finding and solving skills, ability to analyze complex multivariate problems, and use a systematic approach to gain quick resolution.
  • 8+ years of experience in a customer-facing role.
  • Strong English language skills, both oral and written - Ability to confidently present with impact to an audience in person and remotely.
  • A team player - ability to share knowledge openly, interact with integrity, and embrace diversity.
  • A Self-Starter, self-motivated, and a quick learner with the ability to embrace change - the Cortex portfolio is always evolving, and as a technical Specialist, your expertise must be at the leading edge.
About Us

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments.

You won't find someone at Palo Alto Networks who isn't committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyber threats.

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

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