Food Operations Manager

3 days ago


Singapore KOPITIAM INVESTMENT PTE. LTD. Full time

Job Title: Food Operations Manager

Location: Singapore

KOPITIAM INVESTMENT PTE. LTD. is seeking a skilled Food Operations Manager to oversee the daily operations of our food court.

About the Role

We are looking for a results-driven individual with excellent leadership and problem-solving skills to manage our retail stalls, mentor service staff, and maintain high standards of food quality and safety.

Key Responsibilities:
  • Operations Management: Direct and manage retail stalls according to company SOPs and regulatory requirements.
  • Staff Development: Mentor and supervise service staff on food handling, service conduct, and compliance to standards.
  • Culinary Expertise: Prepare meals based on the company's SOPs.
  • Inventory Management: Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability.
  • Sales Reporting: Monitor sales and provide monthly sales reports with recommendations for business reviews with management.
  • Customer Service: Handle cashiering duties, customers' complaints and operational issues.
Requirements
  • Diploma in F&B, supply chain or related courses.
  • Tech savvy, energetic, outgoing, customer service oriented.
  • Hands-on with good problem-solving skills relating to food court operations and customer issues.
  • Ability to foster positive working relationships.
  • Experience working in the F&B sector is a plus.

Salary Estimate: SGD 50,000 - SGD 70,000 per annum, depending on experience.



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