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Cell Therapy Operations Director

1 week ago


Singapore This Is An IT Support Group Full time

The role of a Cell Therapy Operations Manager plays a pivotal part in ensuring the seamless operation of CAR-T centers in the APAC region. Reporting to, this position oversees regional onboarding, continued operations, and maintenance of all CAR-T centers within compliance with local health authority regulations and internal guidelines.

Primary Responsibilities:

  • Commercial Setting:
  • Lead CAR-T center operations management
  • C coordinate key personnel to ensure efficient patient treatment
  • Drive continuous operational improvements

Clinical Trial Setting:

  • Guide trial site selection
  • Develop new processes for effective working
  • Evaluate site readiness
  • Manage CAR-T center operations to ensure timely delivery and quality standards

Key Performance Indicators:

  • Guarantee proper CAR-T site network through efficient onboarding and site maintenance
  • Deliver operational projects on time and minimize deviations
  • Support customer satisfaction and manufacturing success

This role has a significant impact on ensuring safe and effective use of Novartis Cell & Gene therapies by treatment centers. The ideal candidate will have several years of experience in external partner-facing roles or leadership positions in healthcare, with expertise in hospital stakeholder management, pharmaceutical environments, and project management. A strong understanding of communication, emotional intelligence, business acumen, negotiation skills, and ability to operate in high-tech environments is essential.

The incumbent must be fluent in English and possess one other language (e.g., Korean or Chinese). As an equal opportunity employer, Novartis values diversity and inclusion, fostering a collaborative environment that encourages innovation and employee growth.