Workshop Operations Manager
2 months ago
Key Responsibilities
As a key member of the Wearnes Automotive Pte Ltd team, the Workshop Manager will be responsible for overseeing the entire workshop operations, ensuring a smooth workflow, and meeting departmental targets.
Key Accountabilities
- Liaise with manufacturers to resolve vehicle issues and ensure prompt resolution of customer complaints.
- Attend to technical issues raised by customers and ensure that issues are resolved in a timely manner.
- Track productivity and efficiency ratios to ensure alignment with departmental targets.
- Plan and organize workshop operations in accordance with manufacturer requirements.
- Ensure workshop facilities are well-maintained, meeting WHS requirements.
- Fully conversant with all manufacturer technical literature and develop training programs for staff.
Requirements
To be successful in this role, the ideal candidate will possess a minimum Diploma in Engineering with at least 5 years of working experience in a similar capacity.
Essential Skills
- Strong communication and problem-solving skills.
- Good people management skills.
- Possess a valid Class 3 driver's license.
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