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Assistant Manager, Social Services
2 months ago
Job Summary
ECON Healthcare Group is seeking a highly skilled and experienced Assistant Manager, Social Services to join our team. The successful candidate will be responsible for providing supervision, guidance, and support to assigned staff to ensure high-quality services are delivered to our residents.
Key Responsibilities
- Assist the Head of Department in providing supervision, guidance, and precepting assigned staff to ensure high-quality services are delivered.
- Assist the Head of Department in assessing staff competency and identifying learning needs.
- Assist the Head of Department in reviewing and updating policies and procedures to meet regulatory requirements.
- Assist the Head of Department in reviewing and developing workflows to ensure seamless admission of residents.
- Collaborate with government agencies, hospitals, community service providers, and internal and external healthcare teams to provide coordination and continuity of patient care.
- Conduct and participate in case conferences.
- Act as a coordinator for all subsidized admissions under the Ministry of Health.
- Perform financial counseling for all residents, including the preparation of admission contracts and other administrative matters.
- Perform assessments on residents and their families' eligibility for financial assistance.
- Assist the Head of Department in putting up applications for government subsidies, including Day Care, Day Rehab, Home Modification, and Senior Mobility Fund.
- Assist the Head of Department in applying for government financial schemes, including Interim Disability Assistance Programme for the Elderly, Eldershield Claim, Medical Fee Exemption Card, and Medifund Claim.
- Perform other duties and responsibilities as assigned by the Head of Department.
Requirements
- Degree in Social Work or any equivalent qualification.
- At least 3 years of relevant working experience.
- Ability to work independently and as part of a team.
- Ability to multitask and work under pressure.
- Effective communication and interpersonal skills.
- Empathetic and compassionate.
- Proficient in MS Office.
Qualifications
Degree in Social Work or any equivalent qualification.