Experienced Banking Professional Wanted
4 days ago
We are seeking a highly skilled and experienced banking professional to join our team at the Bank of China Limited. This role will require an individual with excellent customer service skills, problem-solving abilities, and strong communication skills.
About the Role
This position is responsible for supervising staff, training them in job knowledge, and ensuring that operational procedures are carried out and adhered to regulations/rules set. The ideal candidate will have a minimum of 3 years of working experience in a retail branch, with a diploma holder and above qualification.
Responsibilities
- Verification of customer's/banker's signatures
- Checking of teller transactions
- Transaction overriding
- Managing queue waiting time
- Problem solving and handling of customer feedback and complaints
- Preparation and checking of reports
- Reporting of suspicious transactions
Requirements
- Diploma holder and above
- At least 3 years working experience in a retail branch
- Self-motivated with strong customer service orientation
- Effectively bilingual in English and Chinese to communicate with Chinese-speaking customers
- Interpersonal and communication skills
- Problem solving skills
- Able to work on Saturdays
Benefits
The successful candidate can expect a competitive salary, ranging from HKD $35,000 to HKD $45,000 per month, depending on experience. Other benefits include opportunities for career growth, a dynamic work environment, and a comprehensive compensation package.
About Us
The Bank of China Limited is a leading financial institution with a long history of excellence. We offer a wide range of services to individuals, businesses, and governments, and we are committed to providing exceptional customer service and support.
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