Airline Baggage Handling Specialist

2 days ago


Singapore GTRSG PTE. LTD. Full time

Job Description:

We are seeking a highly skilled Airline Baggage Handling Specialist to join our team at GTRSG PTE. LTD.

About the Role:

The successful candidate will be responsible for ensuring efficient sorting, retagging, and tagging of bags and transferring them to correctly labelled trolleys and containers.

Key Responsibilities:

  • Baggage Control: Ensure efficient sorting, retagging, and/or tagging of bags and transferring them to correctly labelled trolleys and containers.
  • Ensure that there are sufficient containers/trolleys to handle flights.
  • Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time.
  • Brief all contract staff assigned to the flights on their duties and special requirements for the flights.
  • Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers.

Lost and Found:

Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.

Lodge all arrival claim reports and reply to investigation on complaints.

Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation.

Assist with customer enquiries and grievances at Lost and Found office.

Requirements:

  • Minimum GCE 'O' Level or equivalent
  • Independent and exercise sound judgement
  • Able to work under pressure to meet reporting timelines
  • Willing to pick up and broaden skill sets
  • Dynamic, self-driven and an effective team player
  • Displays positive attitude towards work
  • Strong analytical skills

Estimated Salary:

$25,000 - $35,000 per annum, depending on experience.



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