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Fashion Career Development Specialist
2 months ago
TaF.tc is a leading Continuing Education and Training Centre in Singapore, dedicated to developing the attitude, skills, and knowledge for the textile and fashion industry. Our mission is to provide specially designed courses and programmes that prepare students for a creative career and help industry professionals develop and specialise.
About the Role
We are seeking an experienced Fashion Career Development Specialist to join our team. The successful candidate will have a proven track record in sales and customer service, with a strong ability to work independently and as part of a team. The role involves ensuring classes meet minimum attendance requirements, recruiting and retaining customers, and providing excellent customer service.
Key Responsibilities
- Ensure classes under your portfolio meet minimum attendance requirements
- Recruit and retain customers until they complete their programme
- Identify sales opportunities and recommend products to customers
- Provide high-level customer service and resolve complaints efficiently
- Record and process transactions accurately
- Liaise with the customer relations department on feedback and issues
- Attend campaign briefings and sales meetings
Requirements
- Minimum GCE O levels and above
- Proficient in English and Chinese
- Good organisational skills and strong ownership
- Strong listening and communication skills
Salary and Benefits
The estimated salary for this role is SGD $5,000 - $6,500 per month, depending on experience. Other benefits include a 3% training and development budget, outpatient consultation and hospitalisation insurance reimbursement, and a comprehensive employee benefits package.
About TaF.tc
TaF.tc is committed to building a culture that inspires agility, growth mindset, customer obsession, and care for one another. We leverage technology to solve problems and achieve efficient outcomes. If you share our values and are passionate about the fashion industry, we would like to hear from you.