
Cinema Lounge Operations Manager
4 days ago
Key Responsibilities:
- Managing overall daily operations of the Cinema Lounge, including managing staff and ensuring smooth day-to-day activities.
- Staff training and development to ensure they provide excellent customer service and meet statutory requirements.
- Ensuring excellent customer service standards across all areas of the lounge.
Requirements:
- At least 3 years of relevant experience in a similar role or capacity.
- Able to work on rotating shifts (on a 5-days week basis), weekends, and public holidays as required.
- Able to communicate effectively in good English.
- Service-oriented, responsible, and with a positive attitude towards work.
Preferred Skills:
- Bartending skills for providing exceptional customer service.
- Managerial skills for leading teams and making informed decisions.
- Time Management for prioritizing tasks and meeting deadlines.
- Conflict Resolution skills for resolving issues and maintaining a positive work environment.
- Effective Communication skills for interacting with customers and colleagues.
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