Global Content Experience Operations Specialist

4 days ago


Singapur, Singapore Home Box Office (Singapore) Pte Ltd Full time

About the Role

We are seeking a highly skilled and experienced Global Content Experience Operations Specialist to join our team at Home Box Office (Singapore) Pte Ltd. As a key member of our Content Experience Operations team, you will play a critical role in advancing our Merchandising, Content Planning & In-Stream Promotion team practices by improving workflows, collaborating with stakeholders for enhanced technology and tooling, and advising on strategies to best surface our content priorities.

Responsibilities

  • Support daily support operations for the APAC region, including aligning with Product strategies to develop key features, closely working with Merchandising leads to support updated tooling, forecasting any risks and developing contingency plans, and training Merchandising teams on new features and product launches.
  • Oversee Content Experience Operations team documentation to share with stakeholders and leadership.
  • Work with Content Experience, Product, and Supply System team leads to identify new opportunities for efficiencies and improvement.
  • Identify as a subject matter expert on Merchandising tooling and provide advice and recommendations as needed.
  • Interface with partners to communicate team strategies, plans, and results.
  • Work with the Content Experience Analytics team to determine how our tooling can best serve their findings.

Qualifications & Experience

  • Professional experience in project management, stakeholder management, and cross-functional communications.
  • Proficiency in digital editorial & content operations, workflows, and live event creation tools.
  • Previous experience in launching new products in collaboration with multiple team stakeholders which can include creative solutioning in a demanding environment.
  • Pursues efficiency of operations and workflows with attention to detail, prioritization, and thorough organizational skills.
  • Strong work ethic combined with a cooperative and collaborative team-oriented attitude.
  • Excellent interpersonal skills with the ability to establish productive relationships at all organizational levels.
  • Passionate about all things content and the streaming customer experience.
  • Ability to navigate a matrixed organizational environment.
  • Must be able and willing to travel worldwide to meet with various teams and stakeholders.
  • Microsoft Office 365 power-user. Familiarity with Confluence, Airtable and Monday preferred. Experience using CMS tools with the ability to gain deep knowledge of their functionalities.

What We Offer

At Home Box Office (Singapore) Pte Ltd, we offer a dynamic and supportive work environment that fosters growth and development. We are committed to building a diverse and inclusive team that reflects the diversity of our society and the world around us. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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