Coffee Shop Cashier and Customer Service Representative
4 days ago
We are seeking an enthusiastic and efficient Coffee Shop Cashier and Customer Service Representative to join our team at ECO-PARK (S) PTE. LTD.
As a key member of our coffee shop, you will be responsible for delivering exceptional customer service, operating the cash register efficiently, and maintaining a clean and organized workspace.
The ideal candidate will possess strong communication skills, be able to multitask with ease, and have a passion for providing excellent customer experiences.
Key Responsibilities:
- Greet customers with a friendly and positive attitude, creating a welcoming environment that encourages repeat business
- Operate the cash register accurately and efficiently, processing transactions for coffee drinks, food items, and retail products
- Accept various forms of payment and provide correct change, ensuring seamless transactions
- Maintain a clean and organized cashier station, adhering to high standards of cleanliness and organization
- Replenish coffee and drink supplies to ensure smooth operations, minimizing downtime and maximizing customer satisfaction
- Follow all cash handling procedures and ensure accurate till balancing, upholding the highest standards of financial integrity
- Contribute to a positive and welcoming coffee shop environment, fostering a culture of teamwork and collaboration
Requirements:
- Trilingual (English, Malay, and Chinese), with excellent verbal and written communication skills
- Strong customer service skills, with the ability to resolve conflicts and complaints in a professional manner
- Basic knowledge of Microsoft Word, with proficiency in typing and data entry
- Ability to work effectively in a fast-paced environment, with a focus on efficiency and accuracy
Benefits:
- Competitive salary range: SGD $25,000 - $35,000 per annum, depending on experience
- Opportunities for career growth and professional development
- A supportive and dynamic work environment
- A comprehensive benefits package, including medical insurance and paid time off
We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. If you are passionate about delivering exceptional customer service and working in a fast-paced coffee shop environment, we encourage you to apply.
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