International Reservation Sales Agent

7 days ago

Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

SABRE ASIA PACIFIC PTE. LTD. is seeking a highly skilled International Reservation Sales Agent to join our team in Singapore. As a key member of our reservations department, you will be responsible for delivering exceptional customer service to guests from around the world.

Job Summary:

The successful candidate will have a passion for hospitality and a strong ability to communicate with guests in English and Japanese (business level fluency). You will be responsible for handling hotel reservations, answering guest inquiries, and resolving any issues that may arise.

About SABRE ASIA PACIFIC PTE. LTD.:

We are a dynamic and rapidly growing company in the travel industry. Our mission is to provide our customers with unparalleled service and expertise. We are committed to building long-term relationships with our clients and providing them with the best possible experience.

Key Responsibilities:
  • Assist guests in making, modifying, or canceling hotel reservations using our reservation system.
  • Offer information on room types, rates, and packages available to meet guests' needs.
  • Process payments, apply discounts, and ensure accuracy in reservation details.
  • Respond promptly to guest inquiries regarding hotel services, amenities, and local attractions.
  • Provide detailed information on hotel policies, check-in/check-out procedures, and other relevant information.
  • Handle special requests, such as room upgrades or specific accommodations.
  • Deliver exceptional customer service by maintaining a friendly and professional demeanor.
  • Resolve guest complaints or issues in a timely and effective manner, escalating when necessary.
  • Maintain clear and effective communication with guests, hotel staff, and other team members.
  • Document and update guest information, preferences, and feedback in our CRM system.
Operational Support:
  • Assist in preparing reports on reservations, cancellations, and customer feedback.
  • Participate in ongoing training sessions to stay updated on hotel offerings and customer service best practices.
  • Adhere to call center protocols, including maintaining call handling time and accuracy standards.
Qualifications:

To be considered for this role, you will need to possess the following qualifications:

  • High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
  • Previous experience in a hotel front desk role is preferred.
Personal Attributes:

The ideal candidate will possess the following personal attributes:

  • Excellent communication (written and verbal) and interpersonal skills.
  • High level of integrity and professionalism.
  • Attention to details and customer focused.
  • Able to communicate in English and Japanese (business level fluency).
Estimated Salary:

$45,000 - $55,000 per annum, depending on experience.

  • International Reservation Sales Agent

    2 months ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

  • International reservation sales agent

    3 weeks ago

    Singapore Sabre Full time

    International Reservation Sales Agent (Japanese Language)Apply to locations: Singapore - Singapore-Paya Lebar Quarter, Singapore, Singapore Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: JR105206Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology...

  • International Reservation Sales Agent

    1 week ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

  • International Reservation Sales Agent | Regional Guest Services Coordinator

    1 day ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    About the RoleAt SABRE ASIA PACIFIC PTE. LTD., we are seeking an exceptional International Reservation Sales Agent to join our team as a Regional Guest Services Coordinator.

  • International Reservation Sales Agent

    1 month ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Job SummaryAs an International Reservation Sales Agent at SABRE ASIA PACIFIC PTE. LTD., you will play a critical role in providing exceptional customer service to guests from around the world. This involves handling inbound calls, assisting with hotel reservations, and resolving any issues or concerns that may arise. Key Responsibilities:• Process hotel...

  • Reservation Agent

    1 day ago

    Singapore SG HOTELS PTE. LTD. Full time

    Hotel Reservation AgentSg Hotels Pte Ltd. is seeking a highly skilled and experienced Reservation Agent to join our team in Singapore. As a key member of our front office team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.About the Role:Process all reservation requests, changes,...

  • Reservation Agent

    1 week ago

    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob PurposeSunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality...

  • Cluster Reservations Agent

    3 months ago

    Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Cluster Reservations Agent

    2 days ago

    Singapore SSG HOTELS PTE. LTD. Full time $2,000 - $3,000

    An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha...

  • Cluster Reservations Agent

    3 months ago

    Singapore SG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Reservation sales officer

    3 weeks ago

    Singapore Marriott International Full time

    JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

  • Hotel Reservation Sales Specialist

    3 weeks ago

    Singapore Marriott International Full time

    Job SummaryWe are seeking a skilled and detail-oriented Hotel Reservation Sales Specialist to join our team at Marriott International. As a key member of our reservations department, you will be responsible for handling hotel room sales and ensuring the smooth operation of our reservation process.About the JobProcess and follow up on all FIT and group...

  • Reservation agent

    3 weeks ago

    Singapore Accor Hotels Full time

    Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

  • Reservation agent

    3 weeks ago

    Singapore Accor Hotels Full time

    Company DescriptionMondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

  • Reservation Agent

    4 days ago

    Singapore Accor Hotels Full time

    Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

  • International Sales Representative for Hotel Reservations

    3 days ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    SABRE ASIA PACIFIC PTE. LTD. is seeking a skilled International Reservation Sales Agent to join our team. As an integral part of our customer service team, you will be responsible for providing exceptional service to guests by assisting with hotel reservations, answering inquiries about hotel services and amenities, and resolving any issues or concerns.This...

  • Reservation Agent

    1 month ago

    Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through...

  • International Reservation Sales Representative

    5 days ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    At SABRE ASIA PACIFIC PTE. LTD., we are seeking a skilled International Reservation Sales Representative to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to excel in a fast-paced call center environment.As an International Reservation Sales Representative, you will be responsible for delivering...

  • Hotel Reservations Coordinator

    3 days ago

    Singapore AMARA SINGAPORE Full time

    Job OverviewWe are seeking an experienced Hotel Reservations Coordinator to join our team at Amara Singapore. As a key member of our front office team, you will play a vital role in maximizing room sales and providing exceptional service to our guests.SalaryThe salary for this position is SGD 45,000 - 55,000 per annum, depending on experience.Key...

  • Reservations agent

    3 weeks ago

    Singapore This Is An IT Support Group Full time

    The Reservation Agent / Executive is responsible for fulfilling reservation requests based on room availability and guest’s preferences, handling correspondence, sending confirmation emails, verifying guest’s information, collecting payments, promoting hotel facilities, and answering customer inquiries.Your Day-to-Day Job Responsibilities:FINANCIAL...