Senior Services Architect
1 month ago
Make a Difference with NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize, and transform for long-term success. As a Senior Services Architect, you'll play a key role in designing and delivering managed services solutions that meet the evolving needs of our clients.
Your RoleKey Responsibilities:
- Design and develop secure, multi-year managed services solutions that integrate technology and service design across multiple domains.
- Work closely with clients to understand their requirements and develop solutions that meet their needs.
- Collaborate with internal teams to ensure seamless delivery of services and solutions.
- Develop and execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based on client needs.
- Support sales teams in presenting architecture solutions to clients, focusing on cost savings and uncovering growth opportunities.
- Share client outcomes and market conditions with stakeholders to evolve strategies and develop innovative solutions.
- Coach, mentor, and advise on service design situations.
- Identify service costs and populate cost models accurately to ensure full visibility of costs related to service delivery.
- Responsible for vendor management and ensuring smooth transition to service delivery teams.
Knowledge, Skills, and Attributes:
- Detailed knowledge of managed services service and delivery models, including cloud, global, and distributed delivery models.
- Comfortable working with costing models in partnership with sales and finance stakeholders.
- Proficiency in application and cloud/infrastructure managed services.
- Ability to communicate potential improvements and value of solutions to all levels of stakeholders.
- Proven ability to work within a team, contributing to the success of the team while making a personal contribution.
- Strong point of view on emerging trends in technology, managed services integration, application development, DevSecOps, cloud native service applications, Microsoft development platforms, and open-source software.
- Demonstrated analytical skills and ability to discover and analyze all input and data.
Required:
- Tertiary level – bachelor's or post-graduate degree with experience in a consulting capacity.
- Certification and working knowledge of ITIL, service management, and integration, automation, artificial intelligence, and analytics.
- Scaled Agile certification or equivalent.
Desirable:
- AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or the latest equivalent.
NTT DATA is a global company with a diverse team of experts in over 50 countries. We're committed to providing an environment free of unfair discrimination and harassment. We're an equal opportunity employer and welcome applications from diverse candidates. Join our team and accelerate your career with us.
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