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Excellent Customer Service Representative
2 weeks ago
As a customer service professional, you will be responsible for delivering timely and accurate communication to customers via phone calls and emails. You will manage all customer enquiries, coordinate the technical team, generate reports, quotations, and invoices, and monitor open/pending jobs.
You will also channel feedback for service enhancement and ensure that all customer interactions are resolved in a professional and courteous manner.
The ideal candidate will possess excellent customer service skills, including CRM, Sales, Listening Skills, Telephone Manner, Target Driven, and Conflict Resolution.
