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IT Sales Consultant

2 months ago

Singapore MyCareersFuture Full time

About MyCareersFuture

MyCareersFuture is a leading provider of digital transformation solutions, helping businesses improve their performance and customer satisfaction. With a strong presence in Singapore, we specialize in implementing business process management, robotic process automation, and document management solutions for various industries.

Job Summary

We are seeking a highly skilled Pre-Sales Consultant to join our sales team. As a Pre-Sales Consultant, you will be responsible for presenting the value of our products to various audiences, contributing to revenue growth, and providing product expertise and solution blueprints.

Key Responsibilities

  • Present the value of our products to C-level executives, end-users, and all levels in between
  • Contribute to the sales team in driving revenue growth
  • Answer requests for information (RFIs) and requests for proposals (RFPs) at a detailed and professional level
  • Prepare and deliver solution-based product presentations and demonstrations to customers
  • Provide product expertise and solution blueprints
  • Work closely with the Sales Director to close deals, supporting the team through the full sales process of solutions engineering and presentation, standard and/or customized solutions demonstration, customer workshop, development of proposals and costings (e.g RFP tender submission), and work with the sales team to address RFI/RFP-related queries from customers
  • Understand the business and operational goals the prospect has and recommend a solution that ensures the optimum usage and utilization of our products and services; this can include a full pre-sales lifecycle from RFI response/requirement analysis to running a scoping exercise or engage in a prototype/proof of concept for agreed requirements
  • Having a detailed knowledge of the functionality and technology of our product range
  • Pro-active in attending to clients' needs, responding to customers' feedback, and requests promptly
  • Continuous learning and improvement
  • Ensure a high level of customer satisfaction
  • Provide weekly report on the status of opportunities to the Sales Director

Requirements

  • Diploma or higher in computer science or relevant field
  • 3 years of experience in IT sales
  • Knowledge of BPM, RPA, and OCR is a plus
  • Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value our products will bring to an organization, gain trusted advisor respect, help influence, make well-executed systems presentations, and clearly articulate the products' value
  • Must have the willingness to learn our products and stay up to date with fast-paced changes
  • Must be open, flexible, and creative in regard to time management and scheduling
  • Can conform to shifting priorities, demands, and timelines
  • Ability to elicit business requirements from clients
  • Great understanding of software design and programming principles
  • Critical thinker and problem-solving skills
  • Must be service-oriented, able to build rapport with customers, and willing to go the extra mile
  • Resourceful and adept at conducting research into project-related issues and products
  • Strong time management skills and able to complete tasks on schedule

Employment Benefits

  • Five-day work week
  • Performance bonus
  • Flexible working arrangement
  • Out-patient and hospitalization insurance
  • Birthday voucher
  • Professional training
  • Staff recognition and awards