Quality Assurance Specialist

2 days ago

Singapore beBeeQuality Full time $80,000 - $120,000

Imagine a career where you can unleash your full potential and achieve more. At our organization, we offer a rewarding experience that lets you grow professionally.

Job Overview

We are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in evaluating employee behavior and customer service performance, ensuring compliance with company policies and business regulations.

Responsibilities
  • Evaluate employee behavior and customer service performance through channel monitoring
  • Provide structured feedback and recommendations to address skills, knowledge gaps, and behavioral opportunities
  • Analyze internal and external quality reports for review with stakeholders
Requirements
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
What We Offer

As a Quality Assurance Specialist, you can expect:

  • Attractive remuneration package
  • Comprehensive benefits, including medical insurance and social security coverage
  • World-class workspaces and flexible working arrangements
  • Opportunities for professional growth and development

We are an award-winning organization that values its employees and provides a positive culture. If you are passionate about delivering exceptional service and results, we encourage you to apply for this exciting opportunity.

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