Operational Director at Upper Thomson

3 days ago

Singapore beBeeManager Full time $81,900 - $102,600
Job Title:

We are seeking a highly skilled and experienced Manager to lead our team at Upper Thomson.

  • DAC Management
  • Learns end-to-end operations of the DAC, Reviews and enhances the framework and structure for the DAC, establishes and implements policies and work processes to ensure efficient service delivery and safety for clients and staff, Identifies new needs of clients and caregivers and works with the Programmes and Partnerships Manager to design appropriate programmes to address emerging requirements, Plans, reviews, and manages grants for the DAC's programmes and services, Oversees the Case Management team, ensuring adherence to the Standards of Practice (SOP) for client care that includes identifying and resolving the service gaps for the clients, and facilities care plan discussions to ensure holistic care for clients, Ensures accurate and timely submission of reports to the respective authorities, Conducts risk management assessments and implements risk mitigation plans to ensure workplace safety.
  • Staff Development
  • Reviews, educates and coordinates training programmes relevant and required to equip the Training Officer group, Supervises and nurtures staff to ensure they meet performance standards, building a strong teamwork environment.
  • Administration and Facility Management
  • Provides administrative and facility management support to the DAC and Headquarters, Provides IT Support services in collaboration with the vendors, Assists with any other projects/duties as assigned by the supervisor.

Suitable candidates should possess excellent leadership, communication, and interpersonal skills, be able to multitask, manage time effectively, and demonstrate a commitment to excellence. Proficiency in Microsoft Office Suite is also necessary.

This role offers opportunities for professional growth and development, a dynamic and supportive work environment, and a competitive remuneration package.

The successful candidate will be responsible for overseeing the day-to-day operations of the DAC, leading a team of professionals, and implementing strategies to improve service delivery and efficiency.

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