Technical Operations Specialist

1 week ago

Singapore beBeeOperations Full time $40,000 - $60,000

Job Title: Technical Operations Specialist

Job Description

We are seeking a highly skilled and experienced Technical Operations Specialist to join our team. The ideal candidate will have a strong background in IT troubleshooting, service level monitoring, and process management.

Key Responsibilities
  1. IT Support: Provide end-to-end support for IT troubleshooting, including service levels monitoring of internal and outsourced IT service partners.
  2. Data Management: Manage processes and data to meet quality service and customer satisfaction standards.
  3. Asset Management: Manage IT assets, including storage, accounting, and maintenance of laptops and other equipment.
  4. Token Management: Manage IT hardware tokens, including collection, destruction, and distribution of cards to users.
  5. Account Management: Manage IT accounts, including coordination with service partners for user access and security.
Requirements

To be successful in this role, you will need:

  • A strong understanding of IT systems and processes.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits

As a Technical Operations Specialist, you will enjoy a range of benefits, including:

  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
Why Join Us?

We are a leading organization in the field of IT operations, and we are committed to providing our employees with challenging and rewarding roles. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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