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Sales Support Associate
2 months ago
We are seeking a highly motivated and organized Sales Support Associate to join our team at GAN TECK KAR INVESTMENTS PTE LTD. As a Sales Support Associate, you will play a critical role in supporting our Sales team in achieving their goals.
Key Responsibilities- Pre-Sales Support: Assist in the preparation of quotations, sample supplies, and sales materials to ensure timely and accurate delivery to customers.
- Account Management: Responsible for new account opening and credit applications, ensuring seamless onboarding and customer satisfaction.
- Customer Service: Handle customer inquiries and provide prompt responses via email and phone calls, resolving issues and escalating concerns as needed.
- Product Management: Manage products for reservation allocation and promotion purposes, ensuring accurate inventory levels and efficient order fulfillment.
- Database Management: Maintain accurate and up-to-date databases to drive sales and customer engagement.
- Interdepartmental Collaboration: Liaise with other departments to fulfill customer requests and orders, ensuring seamless communication and timely delivery.
- Administrative Support: Provide administrative support to the Sales team, including data entry, report generation, and other tasks as assigned.
- Marketing Support: Assist with marketing activities, such as food events or product launches, to promote our products and services.
- Education: Diploma in Business, Marketing, or Sales.
- Experience: At least 2 years of relevant experience in sales support or a related field.
- Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with strong interpersonal and communication skills.
- Personal Qualities: Self-motivated, hardworking, and organized, with the ability to multitask and work independently.