Broadcast Operations Specialist
3 weeks ago
Job Summary
We are seeking an experienced Broadcast Operations Specialist to join our TV Support & Operations team in Singapore.
The successful candidate will work in a fast-paced, 24/7 Master Control Room environment and be responsible for technical assessments, coordination, and supervision of incoming news feeds and transmission of news coverage to Reuters video products.
About the Role
- This is a multi-skilled operational role working in the Singapore MCR as part of the global MCR team and the wider TV Operations group.
- You will be responsible for technical supervision, configuration, routing, and coordination of video/audio signals from linear and file-based sources to ensure successful delivery of editorial content.
- You will conduct thorough and continuous assessments of signal qualities to ensure high technical standards across all areas of the operation.
- You will prepare, test, and deploy equipment for field operations and perform proactive health checks to confirm functionality of key systems with first-level fault diagnosis.
- You will quickly identify service-affecting issues and effectively liaison with support teams globally to address them professionally.
- You will continually review and optimize operational protocols to meet business needs and produce high-quality operational documentation and training materials.
- You will maximize service quality and efficiency for internal and external customers through forward planning and effective task management.
- You will work closely with senior staff and support teams to ensure prompt and efficient information flow to all stakeholders.
About You
- You have good knowledge of video (including associated signal formats and standards), conversion techniques for linear and file-based video, file transmission methods, and practical IT infrastructure and connectivity.
- You have familiarity with modern IP protocols for transport of video and relationship to cloud computing.
- You possess quality assessment skills required to supervise TV operations to a high technical standard.
- You have good levels of situational awareness and can work efficiently under pressure.
- You have excellent written and verbal communication skills for clear information flow.
- You are willing to assist in all areas of the operation and able to work independently and as part of a team.
- You have a strong understanding of customer requirements and can adopt an appropriate approach to meet their needs.
- Prior experience in broadcast TV operations and convergence between traditional broadcast and IT technologies is desired.
Compensation and Benefits
We offer a competitive salary of $80,000 - $120,000 per year, depending on experience, plus benefits including paid volunteering days, and a chance to work with a Pulitzer Prize-winning team. We also provide opportunities for career growth and professional development, and a dynamic work environment that celebrates diversity and inclusion.
About Us
Thomson Reuters is the world's largest multimedia news provider, committed to the Trust Principles of independence, integrity, and freedom from bias. With unmatched coverage in over 16 languages, we supply business, financial, national, and international news to professionals worldwide. We help our customers make informed decisions with trusted intelligence and create a more transparent, just, and inclusive future.
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