Global Creator Support Operations Lead

3 days ago


Singapore beBeeSupport Full time $90,000 - $120,000

At our organization, we are seeking a skilled professional to fill the role of Global Creator Support Operations Lead. The ideal candidate will have experience in customer-facing roles and be proficient in Japanese, English, and Chinese languages.

This is an exciting opportunity for someone who is passionate about delivering exceptional support to creators and partners. If you have a strong background in project management and are able to communicate complex technical concepts in a clear and concise manner, we would love to hear from you.

Key Responsibilities:
  • Provide operational support to creators and partners via email communication
  • Collaborate with cross-functional teams to optimize platform features and services
  • Drive, measure, and analyze performance metrics to identify opportunities for process improvement
  • Utilize data insights to inform business decisions and drive growth strategies
Required Skills and Qualifications:
  • Bachelor's degree or equivalent practical experience
  • 2+ years of experience in a customer-facing role working with stakeholders, driving technical implementations, or transformation programs
  • Excellent communication and presentation skills
  • Ability to manage multiple tasks and prioritize work effectively
Preferred Qualifications:
  • Experience in project/program management, or solution development within the technology or media sector
  • Knowledge of the creator ecosystem in Japan and Taiwan
  • Fluency in Japanese, English, and Chinese languages


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