Bartender - Koma

Job Summary

We are seeking a skilled and enthusiastic Bartender to join our team at Marina Bay Sands. As a Bartender, you will be responsible for providing exceptional food and beverage service to our guests, exceeding their expectations and ensuring a memorable experience.

Key Responsibilities

• Provide food and beverage service to guests according to bar specifications and exceed their expectations.
• Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the bar.
• Assist in maintaining cleanliness and organization of the bar areas and equipment.
• Attend line-ups with other staff and review all information pertinent to the day's business.
• Check own grooming and attire standard.
• Meet with Captains, or Manager to review daily specials and out of stock items.
• Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
• Assist other bartenders and service attendants whenever possible.
• Perform work and side duties in accordance with departmental procedures.
• Maintain storage areas with proper supplies, organization, and cleanliness.
• Replenish par levels for supplies and equipment.
• Upsell to guests whenever possible.
• Transport linens to bar whenever required.
• Prepare special items for events in accordance with superior's requests.
• Attend meal breaks as assigned.
• Prepare workstations & pantries, ensuring compliance to departmental standards.
• Ensure that all materials, equipment are in complete readiness for service in accordance to business needs.
• Participate and contribute in all designated meetings and training sessions.
• Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order.
• Anticipate, acknowledge and respond promptly to guests requests at all times.
• Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
• Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction.
• Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
• Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
• Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
• Ensure all assigned closing duties are completed before signing out.
• Take part in formal training programs.
• Provide feedback of any problems to the Superior.
• Work to be part of a cooperative working climate, maximizing productivity and employee morale.
• Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
• Review status of assignments and any follow-up actions with Manager on Duty.
• Successful completion of the training/certification processes.
• Collect & Analyze Guest Preferences and Comment Cards.

About Marina Bay Sands

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.