Senior Chargeback Manager COPC
4 weeks ago
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values – Honorable, Enterprising, United and Committed.
About the Department
Our team is responsible for managing chargebacks and ensuring seamless customer experiences. We work closely with our colleagues and customers to deliver long-term success.
Job Responsibilities
We are seeking a skilled Chargeback Manager COPC to join our team. Key responsibilities include:
- Managing chargebacks and resolving customer complaints
- Collaborating with colleagues to achieve business objectives
- Providing excellent customer service and support
Job Requirements
To succeed in this role, you will need:
- Strong leadership and communication skills
- Experience in chargeback management and customer service
- Ability to work in a fast-paced environment and prioritize tasks effectively
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