Customer Experience Coordinator

3 weeks ago


Singapore SP Group Full time

At SP Group, we empower the future of energy with low-carbon, smart energy solutions for our customers. As a leading utilities group in the Asia Pacific, we own and operate electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China.

We invest in our people to help them achieve their career aspirations, with a strong culture based on commitment, integrity, passion, and teamwork. This provides a conducive environment for our people to succeed.

We are looking for self-motivated, dynamic, and talented individuals to join our growing team. If you want to uphold world-class grid reliability and drive a sustainable future for all, you can make your mark in the energy industry with us.

Job Summary

We are seeking a Customer Experience Coordinator to manage customer inquiries from our digital platform (Webforms & Chats) and ensure customer inquiries are resolved to achieve customer satisfaction.

This role involves:



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