Senior Logistics Manager for Order Fulfillment

7 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Overview

The Supreme HR Advisory Pte. Ltd. is seeking an experienced Senior Logistics Manager to oversee the order management process and ensure exceptional customer service delivery. This role involves managing a team, coordinating with various departments, and enhancing customer satisfaction.

Job Summary
As a Senior Logistics Manager, you will be responsible for providing hands-on support for the full order-to-cash function across multiple countries. You will lead and manage the order management team, ensuring efficient workflow and high-quality customer service. Your key responsibilities will include developing and implementing order management policies to improve efficiency and accuracy, collaborating with various teams to ensure timely fulfillment of customer orders, reviewing key performance indicators (KPIs), and recommending changes for continuous improvement.

Requirements
To succeed in this role, you will need 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial position. You should have a strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes. Additionally, you should have good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Benefits
This role offers a competitive salary range of SGD $4,000 - SGD $6,000, commensurate with experience. The successful candidate will also have opportunities for professional growth and development in a dynamic and supportive work environment.

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