Managed Services Internship Opportunity

1 week ago

Singapur, Singapore Motorola Solutions Full time
Job Description

Overview

Motorola Solutions is seeking a highly motivated and detail-oriented individual to join our Managed & Support Services team as an intern. As a key member of our team, you will assist in the management and monitoring of client systems and infrastructure, ensuring their smooth operation and optimal performance.

Key Responsibilities

  • Assist in the management and monitoring of client systems and infrastructure to ensure optimal performance and smooth operation.
  • Collaborate with the technical support team to troubleshoot and resolve client issues promptly, minimizing downtime and maximizing client satisfaction.
  • Participate in the implementation and maintenance of managed services tools and technologies, including remote monitoring and management (RMM) platforms.
  • Aid in the deployment and configuration of various software, hardware, and network infrastructure.
  • Support the team in conducting regular system audits, vulnerability assessments, and patch management activities to ensure client systems' security and compliance.
  • Assist in the creation and maintenance of technical documentation, including standard operating procedures (SOPs), knowledge base articles, and client-specific documentation.
  • Contribute to the development and enhancement of managed services offerings to meet evolving client needs and industry best practices.
  • Collaborate with cross-functional teams to assist in project planning, execution, and documentation.
  • Stay up-to-date with emerging technologies, industry trends, and best practices in managed services and technical support.
  • Assist in identifying opportunities to improve operational efficiency and service quality within the Managed & Support Services team.

Requirements

  • Current enrollment in a Bachelor's or Master's degree program, preferably in Computer Science, Information Technology, or a related field.
  • Strong interest in managed services, technical support, and information technology.
  • Basic understanding of networking concepts, operating systems (Windows and/or Linux), and software applications.
  • Familiarity with remote monitoring and management (RMM) tools is a plus.
  • Excellent problem-solving skills and ability to work independently as well as part of a team.
  • Strong written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical individuals.
  • Detail-oriented with strong organizational and time management skills.
  • Ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment.
  • Willingness to learn and adapt to new technologies and processes.
  • A positive attitude, eagerness to learn, and a strong work ethic.

Internship Details

This is a full-time paid internship program with a duration of 3 to 6 months. Additionally, there may be opportunities for continued employment or advancement within the organization based on performance and business needs.

Travel Requirements

None

Relocation Provided

None

Position Type

Intern

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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