Game Mastermind

2 weeks ago

Singapore TRIVERGE ENTERTAINMENT PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Game Mastermind at TRIVERGE ENTERTAINMENT PTE. LTD. The successful candidate will be responsible for ensuring the highest level of customer satisfaction and quality of interaction with game masters.

Key Responsibilities
  • Maintain the quality of interaction of game masters and ensure overall customer satisfaction before, during, and after their games.
  • Maintain the general welfare of staff and customers.
  • Assist with bookings and manage any safety incidents that may occur.
  • Ensure that customers are well attended to and that game timings are adhered to.
  • Perform shopkeeping duties and manage overall operations and availability of escape rooms.
  • Ensure and maintain basic housekeeping standards.
  • Inform management on any technical faults on games or in the shop and manage technical incidents.
  • Open and close the shop as needed.
  • Collaborate effectively as a team player and work closely with other team members.
  • Take on duties of part-timers when needed.
Requirements
  • Experience with management of teams and time and shop management.
  • Enjoy working in a diverse and energetic environment with a positive, cheerful attitude and strong interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong communication and customer service skills.
  • Ability to work variable shifts, including evenings and weekends.
Benefits
  • On-the-job training will be provided.
  • Variable shifts available.
  • Competitive salary: $2400 - $2800 based on experience.

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